Terms of service

SIMPLI IN THE BOX® is developed and owned by OPERARI S.R.L. Società Benefit, a Certified B Corporation™.

Last updated: 11 September 2026 — version 20260911

Agreement to our legal terms

We are OPERARI S.R.L. Società Benefit, doing business as operàri ("Company", "we", "us", "our"), a company registered in Italy at Corso Magenta 56, 20123 Milan (MI), Italy. Our VAT number is IT 02861180921.

We operate the website simpli-inthebox.com (the "Site"), together with any related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services"). You can contact us by email at info@simpli-inthebox.com.

Our store is reserved for business customers with an approved business account. All sales are business-to-business (B2B), and the Services are not directed to consumers. By applying for an account, placing an order or otherwise using the Services, you represent that you are acting for purposes relating to your trade, business, craft or profession, and that the person accepting these Legal Terms has authority to bind that business.

These Legal Terms constitute a legally binding agreement between you (the business you represent) and OPERARI S.R.L. Società Benefit concerning your access to and use of the Services. By accessing the Services you confirm that you have read, understood and agreed to be bound by all of these Legal Terms. If you do not agree, you must not use the Services.

These Legal Terms incorporate by reference our Shipping Policy, our Refund Policy and our Privacy Policy, and our Terms of Use and License (the End User License Agreement, or “EULA”), which governs the use of the game and its written materials under both the non-commercial license included with each product and the paid Commercial License upgrade. We may update these Legal Terms from time to time; the "Last updated" date shows when. Your continued use of the Services after changes are posted means you accept the revised Legal Terms. The Legal Terms applicable to any order are those in force at the time the order is placed. Changes apply to your continued use of the Site and to orders placed after the changes are posted.

The Services are intended for users who are at least 18 years old.

Our services

The information provided when using the Services is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country. Those who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, to the extent applicable.

Business accounts

Access to purchasing requires an approved business account. You agree to provide information that is true, accurate, current and complete, to keep it up to date, and to keep your account credentials confidential. You are responsible for all activity under your account. We may approve or refuse account applications, and suspend or terminate an account, at our discretion, including where information provided is untrue, inaccurate or incomplete.

Products and digital deliverables

We offer both physical products (such as the Game, the Card Deck and the Bundle) and digital deliverables. The digital deliverables include the card book and training guide that accompany a product, your product license file, and any Commercial License upgrade. Digital deliverables are provided electronically and are licensed, not sold.

We make every effort to display our products as accurately as possible, but we do not guarantee that colors, features, specifications and other details are accurate, complete or error-free, and your display may not accurately reflect them. All products are subject to availability, and prices are subject to change. We reserve the right to discontinue any product at any time.

License to use products and digital materials

Each purchase of a product includes a non-commercial use license for the accompanying digital materials and the game content. A separately priced Commercial License upgrade grants commercial-use rights for the corresponding product. The scope, conditions and limits of each license are set out in our separate Terms of Use and License (the End User License Agreement, or “EULA”), which covers both the non-commercial license included with each product and the paid Commercial License upgrade, forms part of these Legal Terms, and prevails over this section on licensing matters.

Unless and to the extent expressly permitted by the applicable license, you must not: reproduce, copy, duplicate or print the game materials or digital deliverables; digitize, share, distribute, sell, sub-license or make them publicly available; remove or alter any watermark, trademark, copyright or B Lab notice; or use the materials to deliver commercial or paid services without a valid Commercial License. Digital deliverables may carry a watermark identifying the licensee and the order. Where a product is returned, the license for the related digital deliverables ends and you must stop using them and delete or destroy all copies in your possession or control.

Intellectual property

We are the owner or licensee of all intellectual property rights in the Services, including all content, software, designs, text, graphics and the trademarks, service marks and logos contained therein (the "Content" and "Marks"), which are protected by law. SIMPLI IN THE BOX® — including game rules, card text, training guides, game board, card design and packaging — is the exclusive property of OPERARI S.R.L. Società Benefit. We reserve all rights not expressly granted to you. Any breach of these intellectual property rights is a material breach of these Legal Terms and your right to use the Services will terminate immediately.

Purchases and payment

We accept the payment methods indicated at checkout (normally major credit and debit cards). You agree to provide current, complete and accurate purchase and account information, and to keep it up to date so that we can complete your orders and contact you as needed.

Prices are shown, and payment is taken, in EUR (EU/EEA), GBP (United Kingdom) or USD (United States and other countries), according to your location. Applicable taxes (including VAT) and any shipping fees are added and shown at checkout before you complete your order. You authorize us to charge your chosen payment method for the total amount of your order. We reserve the right to correct pricing errors even after an order is placed, and to refuse, limit or cancel any order — including orders that appear to be placed by dealers, resellers or distributors, or for resale without our prior written authorization.

Shipping

Delivery of physical products and the electronic delivery of digital deliverables are described in our Shipping Policy, which forms part of these Legal Terms.

Returns and refunds

Returns, replacements, cancellations and refunds are governed by our Refund Policy, which forms part of these Legal Terms. Please review it before making any purchase.

Prohibited activities

You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:

  • reproduce, copy, duplicate or print the game materials, or digitize or distribute any content electronically, except as expressly permitted by your license;
  • resell our products without our prior written authorization;
  • remove or alter any watermark, trademark, copyright or B Lab notice, or claim an official partnership with OPERARI or B Lab without a written agreement;
  • circumvent, disable or interfere with security or access-control features, including features that restrict the use or copying of Content;
  • decompile, disassemble or reverse engineer any software forming part of the Services, except as permitted by applicable law;
  • use any automated system (bot, scraper, spider or similar) to access the Services or collect data or email addresses from them;
  • upload or transmit viruses or any material designed to interfere with the Services;
  • use the Services in any way that breaches applicable law or regulation, or to harass or harm our staff.

Services management

We reserve the right, but not the obligation, to monitor the Services for breaches of these Legal Terms, to take appropriate legal action against anyone who breaches the law or these Legal Terms, and to manage the Services so as to protect our rights and property and ensure their proper functioning.

Privacy

We care about data privacy and security. Please review our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted within the European Union. Personal data is processed as described in our Privacy Policy, including the section on international transfers.

Term and termination

These Legal Terms remain in full force while you use the Services. We reserve the right, at our discretion and without notice or liability, to deny access to and use of the Services to any person for any lawful reason, including for breach of any representation, warranty or covenant in these Legal Terms or of any applicable law. On termination, your right to use the Services and any license granted to you ends.

Modifications and interruptions

We may change, modify or remove the contents of the Services at any time and at our discretion, and we may modify or discontinue all or part of the Services without notice. We are not liable for any modification, price change, suspension or discontinuance of the Services. We cannot guarantee the Services will be available at all times and may experience interruptions, delays or errors; you agree we have no liability for any loss or inconvenience caused by your inability to access the Services during any downtime.

Corrections

There may be information on the Services that contains typographical errors, inaccuracies or omissions relating to descriptions, pricing, availability and other matters. We reserve the right to correct any such errors and to update the information at any time, without prior notice.

Disclaimer

To the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis, and your use of them is at your sole risk. We disclaim all warranties, express or implied, in connection with the Services and your use of them, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranties as to the accuracy or completeness of the Services' content, and we assume no liability for errors or inaccuracies of content, for any damage arising from your access to or use of the Services, or for any unauthorized access to your data. This does not exclude or limit any liability that cannot be excluded or limited under applicable law. Nothing in these Legal Terms excludes or limits our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by our negligence, for gross negligence or willful misconduct, or for any other liability that cannot lawfully be excluded or limited. Where the buyer is established in the United Kingdom, any exclusion or limitation applies only to the extent it is reasonable under the Unfair Contract Terms Act 1977.

Limitation of liability

To the fullest extent permitted by law, in no event will we or our directors, employees or agents be liable to you for any indirect, consequential, incidental, special, exemplary or punitive damages, including lost profit, lost revenue or loss of data, arising from your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount you paid to us for the order giving rise to the claim. Nothing in these Legal Terms excludes or limits liability that cannot be excluded or limited under applicable law. Nothing in these Legal Terms excludes or limits our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by our negligence, for gross negligence or willful misconduct, or for any other liability that cannot lawfully be excluded or limited. Where the buyer is established in the United Kingdom, any exclusion or limitation applies only to the extent it is reasonable under the Unfair Contract Terms Act 1977.

Indemnification

You agree to defend, indemnify and hold us harmless, including our affiliates and our respective officers, agents and employees, from and against any loss, damage, liability, claim or demand, including reasonable legal fees, made by any third party arising out of your use of the Services, your breach of these Legal Terms or of your representations and warranties, or your violation of the rights of a third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

Governing law and jurisdiction

These Legal Terms are governed by and interpreted in accordance with the laws of Italy, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. As all sales are business-to-business, the courts of Milan, Italy have exclusive jurisdiction over any dispute arising out of or in connection with these Legal Terms or the Services.

Electronic communications, transactions and signatures

Visiting the Services, sending us emails and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders and records, and to electronic delivery of notices, policies and records of transactions.

Miscellaneous

These Legal Terms and any policies posted by us in respect of the Services constitute the entire agreement between you and us. Our failure to exercise or enforce any right or provision does not operate as a waiver of it. We may assign our rights and obligations at any time. You may not assign or transfer your rights or obligations under these Legal Terms without our prior written consent. We are not responsible for any loss, delay or failure to act caused by any cause beyond our reasonable control. If any provision is found unlawful, void or unenforceable, it is deemed severable and does not affect the validity of the remaining provisions. Nothing in these Legal Terms creates a joint venture, partnership, employment or agency relationship between you and us.

Intellectual property and B Lab license

SIMPLI IN THE BOX®, including game rules, card text, training guides, game board, card design and packaging, is the exclusive property of OPERARI S.R.L. Società Benefit. Purchase grants use rights only, as described in the applicable license; no intellectual property rights are transferred.

This product incorporates B Lab Standards content under license. B Lab trademarks remain the property of B Lab. OPERARI S.R.L. Società Benefit is solely responsible for the accuracy of the content; B Lab assumes no liability. Content reflects the standards current at the time of purchase, and free updates are not guaranteed. For official B Corp certification guidance, visit bcorp.com.

Contact us

For any question about these Legal Terms or the Services, contact us at:

OPERARI S.R.L. Società Benefit
Corso Magenta 56, 20123 Milan (MI), Italy
info@simpli-inthebox.com